GETTING TO KNOW WAVELAND & CLARK
WHO IS BEHIND WAVELAND & CLARK?
Waveland & Clark was founded in 2013 by Ryan Scarpelli. With a background in serving the largest furniture importers and retailers, he saw a better way to merchandise stylish, high quality furniture at an affordable price.
WHAT IS DIFFERENT ABOUT WHAT YOU HAVE TO OFFER?
Unlike traditional retailers, we cut out the middleman and deliver your goods straight from the factory to your doorstep. No brokers, agents, or trading companies are involved, ensuring a direct and efficient process.
SHOPPING ON WAVELANDANDCLARK.COM
HOW DO I PLACE AN ORDER?
You can create an account on the website or simply complete the checkout process as a guest. All payment transactions are on a secure server.
CAN I TRUST THE QUALITY?
Absolutely. Every item on the website has been reviewed and tested by our team, personally. Think of it as 'test driving' the merchandise. We also have quality checks prior to the goods being shipped.
WHERE ARE THE GOODS MANUFACTURED?
We source and produce the goods globally.
IS SHIPPING FREE?
Yes. We offer FREE standard ground delivery. White Glove Delivery is also available at checkout.
WHERE DO YOU DELIVER?
We currently deliver to the lower 48 states. This excludes Alaska and Hawaii.
GETTING MY ORDER
HOW LONG WILL IT TAKE TO GET MY ORDER?
Most goods are made to order. On average, from order to delivery, it will take 10-12 weeks.
HOW WILL THE GOODS BE DELIVERED?
Our home delivery partners will schedule an appointment and deliver within a 4-hour window. We also offer White Glove Delivery at checkout.
CAN I CHECK THE STATUS OF MY ORDER?
We will always communicate to you by email once your goods are shipped from the factory as well as provide you with a tracking number when the goods are with our home delivery partner. You can also log-in to your account and find the status of your order.
DO YOU HAVE FREE RETURNS?
Yes. We offer free returns within 10 days of the date of delivery.
CAN I CANCEL MY ORDER?
Yes. You have a 72 hour window once you place your order if you change your mind.